Set up your organisation

Templates reference

The five template areas behind Settings → Templates — job templates, RAMS & reviews, certificate templates, maintenance templates and permission roles — and what gates each one.

ReferenceOrganisation administratorsFlight managersManage org settings permission

Templates are how you stop re-deciding the same things. /organization/templates gathers five separate areas behind one tab, each defining the default shape of something you create over and over. Select an area in the left-hand list to switch between them.

The five areas

AreaWhat it definesWhat gates it
Job templatesA reusable job setup — the crew roles, the sections, and the stage checklist a new job starts with.Manage org settings
RAMS & reviewsMethod statements, risk assessment templates, the risk matrix, the PDRA01 baseline and the form review policy.Manage org settings
Certificate templatesThe fields shown when someone creates a certificate, plus the built-in CAA pilot-qualification types.Manage org certificates
Maintenance templatesA reusable task checklist for scheduling equipment maintenance.Manage org settings
Permission rolesReusable access roles you can assign to employees, alongside the three built-ins.Edit permissions
Every area needs Manage org settings to reach the page at all. Two need a second permission on top, and are hidden from the list without it.

The page itself refuses without Manage org settings: You need the Manage org settings permission to view templates.

RAMS & reviews, in detail

This area is a page in its own right, split across five sub-tabs. It is the one most often missed, because the old documentation left it out entirely.

Sub-tabWhat it holds
Method statementsReusable method statement text, pulled into job and project RAMS.
RA templatesReusable Template risks copied into every new job RAMS, so a crew starts from your standing hazard list rather than a blank page.
Risk matrixThe Likelihood scale and Severity scale (five fixed levels each), and the Risk bands that map a likelihood × severity score onto a colour and an acceptance decision. A live Matrix preview shows the result.
PDRA01 baselineThe standing PDRA-01 statements your operation declares against.
Form reviewThe form review policy: whether Self review is allowed, the Organization default reviewer, and per-document reviewer overrides.

Certificate templates

Two lists here, and only one of them is yours.

  • Certificate templates — the ones you define. Each is a set of fields shown when someone creates a certificate of that type.
  • Built-in templates — the CAA pilot-qualification types echoMike provides. Flyer-ID, A2 CofC and UK GVC are the pilot ones; Operational Authorisation, Operator Insurance and Operator ID cover the company.

A template can declare what it Counts toward flight clearance as, which is how a renamed or organisation-built template still satisfies a readiness check.

Permission roles

The three built-in roles — Manager, Surveyor and Viewer — are locked. You cannot edit or delete them, only duplicate one and change the copy. Anything you build here appears alongside them in the employee permission sheet.

Last reviewed 28 July 2026 · verified against 18e3cb4