Set up your organisation
Templates reference
The five template areas behind Settings → Templates — job templates, RAMS & reviews, certificate templates, maintenance templates and permission roles — and what gates each one.
Templates are how you stop re-deciding the same things. /organization/templates gathers five separate areas behind one tab, each defining the default shape of something you create over and over. Select an area in the left-hand list to switch between them.
The five areas
| Area | What it defines | What gates it |
|---|---|---|
| Job templates | A reusable job setup — the crew roles, the sections, and the stage checklist a new job starts with. | Manage org settings |
| RAMS & reviews | Method statements, risk assessment templates, the risk matrix, the PDRA01 baseline and the form review policy. | Manage org settings |
| Certificate templates | The fields shown when someone creates a certificate, plus the built-in CAA pilot-qualification types. | Manage org certificates |
| Maintenance templates | A reusable task checklist for scheduling equipment maintenance. | Manage org settings |
| Permission roles | Reusable access roles you can assign to employees, alongside the three built-ins. | Edit permissions |
The page itself refuses without Manage org settings: You need the Manage org settings permission to view templates.
RAMS & reviews, in detail
This area is a page in its own right, split across five sub-tabs. It is the one most often missed, because the old documentation left it out entirely.
| Sub-tab | What it holds |
|---|---|
| Method statements | Reusable method statement text, pulled into job and project RAMS. |
| RA templates | Reusable Template risks copied into every new job RAMS, so a crew starts from your standing hazard list rather than a blank page. |
| Risk matrix | The Likelihood scale and Severity scale (five fixed levels each), and the Risk bands that map a likelihood × severity score onto a colour and an acceptance decision. A live Matrix preview shows the result. |
| PDRA01 baseline | The standing PDRA-01 statements your operation declares against. |
| Form review | The form review policy: whether Self review is allowed, the Organization default reviewer, and per-document reviewer overrides. |
Certificate templates
Two lists here, and only one of them is yours.
- Certificate templates — the ones you define. Each is a set of fields shown when someone creates a certificate of that type.
- Built-in templates — the CAA pilot-qualification types echoMike provides. Flyer-ID, A2 CofC and UK GVC are the pilot ones; Operational Authorisation, Operator Insurance and Operator ID cover the company.
A template can declare what it Counts toward flight clearance as, which is how a renamed or organisation-built template still satisfies a readiness check.
Permission roles
The three built-in roles — Manager, Surveyor and Viewer — are locked. You cannot edit or delete them, only duplicate one and change the copy. Anything you build here appears alongside them in the employee permission sheet.
Last reviewed 28 July 2026 · verified against 18e3cb4